FAQ (Frequently Asked Questions)

What is CRAFT La Education?
-CRAFT La Education is an educational platform that enables local artisans to create, market, sell, and deliver their own online courses. Our mission is no less than to revolutionize the way people learn online by giving them the tools they need to pick up a new skill or hobby. Here at CRAFT La Education, we hope to bring you a purpose to learn and widen your skill sets; while at the same time having fun with it! Our intuitive classes by local artisans not only allow the teachers to showcase their talent to the world but also enable the students to grasp a better understanding of the specific craft they wish to learn.
What format do the courses take?
-CRAFT La Education is an immersive online experience. Each class includes extensive, intuitive and easy-to-follow pre-recorded video content. The videos are viewable at any time and anywhere, and they can be paused and re-watched as many times as you’d like. In addition, many students utilize the comments section below each video to share their thoughts, tips and tricks and ask questions.
How long is the course?
-Each course consists of approximately 45 minutes till 1+ hours of video content which is split up into individual lesson videos that you can watch and re-watch at any time. You can take the class at your own pace, so how long it’ll take for you to complete the course will vary.
Do I have to complete the course within a specific time frame?
-Nope! One of the convenience of CRAFT La Education is that you can complete the class at your own pace. You have unlimited access to every class you purchased individually.
What does the Workshop Class fee include?
For classes purchased individually, unlimited access to every lesson in the course from the instructor you sign up with. (Some of the class will included material which will direct ship to you place after you purchase our artisan course
Am I able to interact with my instructor?
-Our instructors will, at times, provide feedback to students on their “office hours”. They select questions they find to be most helpful for their students. You won’t be able to directly and personally interact with our instructors. However, you will be able to leave a comment under every lesson video in which we will get back to you as soon as possible.
Which topics are covered in the class?
-Once the class has publicly launched, the class syllabus will be available on the instructor’s homepage. Scroll down to ‘Class Breakdown’ to see a description of each lesson in the class.
What type of device / browser do I need?
-You can view classes on any internet-enabled device, on any modern browser.
Is there homework with the course?
-There are suggested exercises to practice the skills being taught – but no assignments are required. However, this feature is not available for some courses.
What happens after I finish the class?
-You can review the course materials at any time. You can also interact with the community of other students to encourage each other to practice your craft through the comments section.
Where can I take courses from?
-You can take courses anywhere or anytime with an internet connection.
Can I download the videos?
-No, the videos are not downloadable – but they are available in your account at any time, ready for viewing (and re-watching) at any time.
Delivery of Material Kits
- Kits will be delivered within 7-14 days.
Refund Policy
-You can request a refund for the digital courses within 7 days from the date of purchase. Kindly contact craftlatm@gmail.com to proceed your refund.
©2024 CRAFT La Sdn Bhd